Privacy Policy for TNT Digital Consulting


Effective Date: Jan 11, 2026. Last updated: Oct 26, 2026 (advertising tools and Your Privacy Choices).

Welcome to tntdigitalconsulting.com ("Website"). TNT Digital Consulting LLC ("TNT," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website or interact with our services (collectively, the "Services"). By using our Website or Services, you agree to this Privacy Policy as well as our Terms of Service.

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or request a consultation
  • Schedule an appointment (e.g., via Calendly, GoHighLevel, or Odoo calendars)
  • Subscribe to newsletters or marketing communications
  • Create an account or access a client portal (if available now or in the future)
  • Make a payment or provide billing details
  • Communicate with us via email, phone, SMS, chat, or other channels

This information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Billing address and payment-related details (typically handled by processors)
  • Appointment details and meeting notes
  • Messages, files, or other information you choose to share

Information Collected Automatically

We also collect certain information automatically when you visit our Website. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Device identifiers and settings
  • Pages visited and links clicked
  • Time spent on the Website
  • Referring/exit pages
  • Approximate location (derived from IP address)

SMS Messaging & Compliance

Booking and Appointment Texts

TNT runs the online booking pages of local home service businesses. When you opt in to texts on a business's booking page, TNT Digital Consulting LLC sends them, on behalf of that one business: a request to reply YES, a confirmation with the link to your booking page, and updates about that booking or appointment. Each text names the business and says it was sent via TNT Digital Consulting. Full program terms are in our Terms of Service (SMS terms).

For these texts we collect your mobile number, your name, the wording you agreed to, the time and page of your opt-in, your IP address, and your replies (such as YES, STOP, or HELP). We use them only to send the texts you asked for, to keep a record of your consent and opt-outs, and to pass your booking request to the business whose booking page you used. TNT is the party responsible for this information; contact us using the details at the end of this policy.

Request Texts

When you ask for help with a home project through a home service network TNT hosts, you can opt in to one text from TNT Digital Consulting LLC with a link to your request page. For these we keep, with your request, your first name for the greeting; for our consent and opt-out records, your mobile number in coded (hashed) form and its last four digits; a record of the wording you agreed to, or the ID of the text you sent us; the time; your IP address and browser type when you opted in on a web page; and records of your STOP, START and BOOK replies. Your full number also stays with your request and with our text message provider. We use them only to send that text, to answer your texts, to keep a record of your consent and opt-outs, and to prevent misuse of the program (such as limits on repeat texts and on opt-ins that draw STOP replies). The phone number you give with your request stays with that request and goes to the pros matched to it, so they can respond to that request; the network member whose page or referral your request came through (and their team) can also see your request. Your text consent stays with TNT and is never shared with the pros or any third party other than our text message provider (Twilio), which delivers the texts, and service providers that host or run our services for us. The email address on your request, like the rest of your request, goes to the pros matched to it so they can respond; for Request Texts we use it only to email you the link to your request page once. TNT is the party responsible for this information. See Request Texts in our terms.

Business Account Texts

Businesses that hold an account on a home service network TNT hosts can opt in to texts from TNT Digital Consulting LLC about their own account (for example new activity, limit notices, and account decisions). For these we collect the account's mobile number, the consent wording and time, and replies, and use them only to send those account texts and keep consent and opt-out records. See Business Account Texts in our terms.

Other Texts from TNT

If you opt in to texts about our own services (for example a consulting engagement), you agree to receive text messages related to those services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

  • You can cancel SMS notifications at any time by replying "STOP"
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately.

Message Frequency & Content

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support

Carrier Information

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile numbers and consent collected for Booking and Appointment Texts, Request Texts or Business Account Texts are never sold, never added to advertising audiences, and never sent to advertising or analytics partners (including through the pixels and conversion tracking described below). Mobile opt-in data and consent records are shared with no third party other than our messaging provider (Twilio), which delivers the texts, and service providers that host or run our services for us under confidentiality obligations. Separately, the contact details you give with a booking or a request (including your phone number) are part of it whether or not you opt in to texts: they go to the business whose booking page you used, or to the pros matched to your request so they can respond to it, and the network member whose page or referral your request came through (and their team) can see your request. A consent to TNT's texts is not a consent to texts from any business or pro. These programs only text a number with an opt-in to that program on record.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Tracking Tools, Cookies, and Similar Technologies

We use cookies and similar technologies (such as pixels, tags, and SDKs) to operate our Website, remember preferences, understand usage, secure forms, and measure marketing and advertising performance.

Cookies

Cookies are small files stored on your device. We may use strictly necessary cookies (core functionality and security), functional cookies (preferences and enhanced functionality), analytics cookies (usage measurement), and advertising cookies (ad performance and attribution).

You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

Google (Analytics / Ads)

We may use Google Analytics and/or Google Ads conversion tracking to collect and analyze information about Website usage and campaign performance. Google may set cookies or collect identifiers as described in Google’s policies.

Meta (Facebook/Instagram) Pixel and Server to Server Conversion Tracking

We may use the Meta Pixel to measure the effectiveness of advertising, attribute conversions, optimize campaigns, and create audiences.

We may share certain identifiers and event data with advertising partners (such as Meta/Facebook) for measurement, attribution, and ad optimization purposes. This may include event data such as page visits, form submissions, hashed contact information (email, phone), IP address, and browser characteristics through server-to-server conversion tracking (e.g., Meta Conversions API). Phone numbers given for booking texts or business account texts, and text message consent, are never included.

LinkedIn, Microsoft, and TikTok Advertising Tools

We may use the LinkedIn Insight Tag, the Microsoft Advertising UET tag (Bing, MSN, Outlook.com and the Microsoft Audience Network), and the TikTok Pixel for advertising delivery, measurement, attribution, and to show our ads to people who have visited the Website. These tools may collect information such as IP address, device identifiers, browser information, pages visited, and actions taken on the Website, in accordance with their own privacy policies.

Google Tag Manager

We use Google Tag Manager to load the advertising and analytics tools described above and to apply your privacy choices to them. Pages reached through a private link (such as a personalized Mio Rede link) are never reported to advertising tools.

Appointment Scheduling

We may use scheduling tools such as Calendly, GoHighLevel calendars, and Odoo calendars. When you book an appointment, we may collect your name, contact information, availability, meeting details, and related communications.

Call Tracking and Call Recording

We may use call tracking and analytics tools to understand call performance, attribution, and service quality. Certain calls may be recorded for quality assurance, training, compliance, and documentation purposes. Where required by law, notice and/or consent will be provided before recording.

SMS and Text Messaging

If you opt in to receive SMS or text messages, we use a third-party messaging platform (Twilio) to send the texts you asked for, such as booking links, appointment reminders, and service updates. Message and data rates may apply. You may opt out at any time by replying STOP or following the instructions provided in the message. See SMS Messaging & Compliance above.

Information from Third Parties

We may receive information from third parties such as:

  • Analytics and advertising partners (campaign performance and attribution data)
  • Scheduling, CRM, and marketing platforms we use to provide Services
  • Business partners or referrals (where you are introduced to us)
  • Public sources (publicly available business contact information)

How We Use Information

We use the information we collect for business and commercial purposes, including to:

  • Provide, operate, and improve our Website and Services
  • Respond to inquiries and provide customer support
  • Deliver and manage consulting engagements (onboarding, execution, reporting)
  • Send administrative messages (e.g., confirmations, invoices, security notices)
  • Personalize content and communications
  • Perform analytics to measure Website performance and improve conversion outcomes
  • Send marketing communications (where permitted by law and based on your preferences)
  • Protect against fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our agreements

We may use personal information to personalize marketing communications and serve targeted advertisements, including through third-party advertising platforms. This includes using tracking technologies like cookies, pixels, and server-side event tracking to build audiences and measure ad effectiveness.

Human Verification (Cloudflare Turnstile)

We use Cloudflare Turnstile, a bot-management and human-verification service provided by Cloudflare, Inc., to protect our website from malicious activity, automated abuse, and spam. Turnstile analyzes limited technical data to determine whether a visitor is a genuine human user.

The information collected by Turnstile may include:

  • Device and browser characteristics
  • IP address
  • Operating system details
  • Mouse movements, keystroke patterns, or similar behavioral signals
  • Referrer URL and session information
  • A unique token generated for verification

This data is processed solely for the purpose of security, fraud prevention, and ensuring the integrity of our forms and website functionality. Cloudflare processes this information pursuant to its own privacy policy and in accordance with applicable data-protection laws.

We do not use Cloudflare Turnstile for advertising purposes, user profiling, or cross-site tracking, and we do not sell or share the information collected through Turnstile.

Calendar Connections (Google, Microsoft, and Jobber)

Businesses that use our booking calendar can choose to connect the calendar they already run their business on, so that homeowners booking a visit are only offered times when the business is free. A business connects a calendar by signing in to Google, Microsoft, or Jobber and approving access. We only request what that purpose needs:

  • Google Calendar: free/busy information (calendar.freebusy) and the list of the business's calendars (calendar.calendarlist.readonly), so the business's busy calendars can be included. We do not read event titles, descriptions, locations, attendees, or any other event details, and we do not create, change, or delete anything in Google Calendar.
  • Microsoft Outlook / Microsoft 365: read access to the connected account's calendars (Calendars.Read) and the account's email address, used only to show which account is connected. Microsoft has no narrower permission that works for every account type, but we ask Microsoft only for each event's start, end, free/busy status, and whether it was cancelled. We do not read event titles, descriptions, locations, attendees, or any other event details, and we do not create, change, or delete anything in the calendar.
  • Jobber: scheduled visits and requests to find busy times, and, when the business turns it on, creating a client and a request in Jobber for each new booking.

How we use it. We use calendar data only to work out when the business is busy, so that its booking page does not offer those times, and to check a time again right before a homeowner books it. We store only the busy time ranges (start and end), the connected account's email address, and the sign-in tokens needed to keep checking. Tokens are encrypted at rest and never shown to anyone.

What we never do. We do not sell calendar data, use it for advertising, use it to build profiles, share it with anyone other than the business that connected it, or use it to develop, improve, or train generalized artificial intelligence or machine learning models. People at TNT do not read calendar data, except with the business's permission for support, where needed for security, or where the law requires it.

Disconnecting and deletion. A business can disconnect a calendar at any time from its booking calendar page; we then delete the stored busy times and sign-in tokens and, for Google, revoke our access. A business can also remove our access from its Google, Microsoft, or Jobber account settings. When a business account is closed, its calendar connections and busy times are deleted.

TNT Digital Consulting's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How We Share Information

We do not sell your personal information in the traditional sense. We may share information in the following situations:

Service Providers

We may share information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you. Examples include website hosting, analytics, advertising measurement, CRM and marketing automation, scheduling tools, call tracking/recording providers, SMS platforms, and payment processors (such as Stripe, PayPal, or QuickBooks-integrated processors). These parties are permitted to use information only as needed to provide services to us.

Legal, Safety, and Business Transfers

We may disclose information to comply with law, respond to lawful requests, protect rights and safety, investigate or prevent fraud/security issues, or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

SMS / Mobile information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Client Data (Information We Process for Clients)

As a digital consulting company, we may access or process information on behalf of our clients, including lead/contact data, CRM records, appointment data, call recordings/transcripts (where enabled), and advertising/analytics performance data. In these situations, the client controls how that data is used, and we act as a processor/service provider and use the data only to provide contracted Services. If you are an end user of one of our clients and want to exercise privacy rights regarding that client’s data, please contact the client directly. This does not apply to text messages TNT sends in its own name (see SMS Messaging & Compliance): for those, contact TNT.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide the Services and maintain our relationship, comply with legal/accounting requirements, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and why we collected it.

Your Privacy Choices and Rights

Email Marketing

You can opt out of marketing emails at any time by using the unsubscribe link in our emails. You may still receive non-marketing communications (e.g., billing, security, or service-related messages).

SMS

You may opt out of SMS messages at any time by replying STOP or following the opt-out instructions provided. Opting out of SMS will not affect other communications.

Access, Correction, and Deletion

Depending on where you live, you may request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable laws and exceptions.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for how to respond, we do not respond to Do Not Track signals. We do honor the Global Privacy Control (GPC) signal: if your browser sends it, we treat it as a request to opt out of targeted advertising.

Targeted Advertising Opt-Outs

You can opt out of targeted advertising on this Website at any time on our Your Privacy Choices page. When you opt out, our advertising tools do not add you to advertising audiences. Users may also opt out of targeted advertising via their browser settings or through tools such as Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI) opt-out pages, and you may visit Meta’s Ad Preferences to adjust how your data is used for ads.

California Privacy Rights

If you are a California resident, you have the right to opt out of the sharing of your personal information for cross-context behavioral advertising under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We do not sell personal information. You may exercise your right to opt out on our Your Privacy Choices page, by turning on Global Privacy Control, by adjusting your browser settings, using industry opt-out tools, or by submitting your request by emailing us at privacy@tntdigitalconsulting.com.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

Children’s Privacy

Our Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tntdigitalconsulting.com (recommended)
Alternate: info@tntdigitalconsulting.com

Phone: (801) 435-6891
Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801

Thank you for visiting tntdigitalconsulting.com and trusting us with your information.